One single platform to manage all customer and employee interactions
Advance call routing to the appropriate Team or personnel first time
Front, middle and back office working towards customer service
Monitor, track and build actionable intelligence to improve
Microsoft Teams brings everything together in a shared workspace. Companies are now realising the power of the platform, and how it becomes a powerful workflow for serving their customers.
Find out how you can bring your customers to expert Team agents with advance call handling capabilities.
Enghouse and Microsoft Products
Leverage your investment in Microsoft Teams technology and embrace the collaboration with your customer communications.
See below Enghouse Interactive capabilities
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