Contact Center for Microsoft Teams

Collaborative approach to your customers
Fastest growing business app for Teams

Over 11 years of R&D alignment with Microsoft

Microsoft Gold Partner

Give your customers the best possible experience

Communicate More Effectively

One single platform to manage all customer and employee interactions

Speak to the right person

Advance call routing to the appropriate Team or personnel first time

Make everyone responsible for customer service

Front, middle and back office working towards customer service

Reporting and Analytics

Monitor, track and build actionable intelligence to improve

Teams are your assets

Microsoft Teams brings everything together in a shared workspace. Companies are now realising the power of the platform, and how it becomes a powerful workflow for serving their customers.

Find out how you can bring your customers to expert Team agents with advance call handling capabilities.

Enghouse and Microsoft Products

Leverage your investment in Microsoft Teams technology and embrace the collaboration with your customer communications.

See below Enghouse Interactive capabilities

Contact Center
Quality Management

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+603 2727 1388

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